Earlier this week I had the pleasure of catching up with Rob, who takes cares of everything day-to-day at Springboard’s all-inclusive accommodation in West Hampstead, Fulham and Shepherd’s Bush. (Barons Court is looked after by Amy.) Rob has worked for Springboard for over a decade now (10 years, 1 month, and 17 days to be precise) and as a former Springboard tenant, twice over, myself I can verify that the role Rob plays is fundamental to both the success and the appeal of Springboard. Rob lives on site in the West Hampstead building, and close at hand for the others, and is employed full-time to ensure the smooth running of the Springboard properties. Consequently, problems are solved very quickly, and certainly far more speedily and satisfactorily than any service I have experienced when dealing with private landlords or agents. In Rob, residents will find a truly dedicated landlord due, in a large part, to the fact that he describes Springboard as:

“A home for me, and hopefully for all of our tenants.”

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When I asked Rob what he views to be Springboard’s core offerings and what it is that makes Springboard stand out for young professionals in the competitive housing market, he replied:

“Springboard provides all-inclusive accommodation, in a clean, comfortable, secure and hassle-free environment for all its tenants. As the on-site landlord I always strive to address any problems quickly and as far as possible to provide a 24/7 service for our tenants. Of course, from time to time all tenants are going to experience some kind of issue, but the important thing is being able to provide a fast response to these, which is at the heart of what Springboard does.”

Central to Springboard’s success, and working alongside Rob, is a dedicated team of cleaners and handymen. As Rob states:

“Having this team on-site is what really sets us apart. Without the hard work and input of our reliable team members, Springboard would not work.”

I questioned Rob as to whether there are any trends or perceivable differences between the type of tenants attracted to the different Springboard locations. Rob was quick to point out that the variety of tenants at Springboard’s all-inclusive accommodation is vast, whilst the majority of residents fall in the 18-30 age brackets they come with a variety of backgrounds and interests. As Rob explains:

“We have tenants from all kinds of professions, whilst we often house lawyers, consultants, auditors and accountants, previous tenants have come from a diverse range of fields including teachers, fundraisers, emergency service staff, cartoonists, underwear designers, professional musicans and just about everything in between. This is part of what makes Springboard’s all-inclusive accommodation a fresh and exciting environment to live in, bringing young professionals with similar and differing careers, hobbies and interests together under one roof.”

However, as a general rule, Rob believes it is true to say:

“West Hampstead is comprised of almost exclusively en-suite rooms and due to this can be the most private of our locations, if you choose to make it so, as there is also a variety of on-site amenities available including a gym, a cinema room, and a table tennis and football table.

Fulham is the most social of the buildings as it is a spacious 29 bedroom houseshare with a massive single kitchen

The Shepherd’s Bush houses are the most like a traditional flatshare comprised of 2 seperate 9 bedroom houses. Tenants here have the longest average stay of all the Springboard locations.

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Rob went on to explain that providing a welcoming and sociable environment for young people to come together is central to what Springboard does. Tenants rarely need encouragement to socialise, but the opportunity to do so exists within all our buildings.

“Friendships born out of Springboard are often lifelong, and I am lucky enough that the majority of my closest friends are people I have met through Springboard. I’ve been on ski trips and summer holidays with friends and Springboard tenants.

Whilst it’s a little different as in my role I get to meet everyone, lasting friendships are common and a significant number of tenants go on to share flats together. In fact, there have now been at least 6  marriages and 2 Springboard babies – Neither of which are called Rob!”

Springboard offers tenants the opportunity, upon moving out, to provide both positive and negative feedback and we are proud to say that the vast majority of this feedback is overwhelmingly positive, the highlights of which can be as:

“Having all-inclusive accommodation which is hassle free, with an on-site landlord ensuring all problems are fixed quickly, being able to make new friends and meet likeminded people easily, and the convenient central London location which all the Springboard buildings currently occupy.”

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So you’ve heard it from Rob, now why not head over to our testimonial page to discover what exactly it is that makes Springboard so special from the (proverbial) horse’s mouth?

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